YouFree
Help & Support
Find answers to common questions or reach our support team.
Frequently Asked Questions
Download the app from the App Store or Google Play, open it, and tap "Sign Up". You can register with your email address or phone number. Follow the on-screen instructions to set up your profile.
On the login screen, tap "Forgot Password". Enter your registered email or phone number and we'll send you a verification code. Enter the code to set a new password.
Go to Settings → Privacy to configure your audience for posts, stories, and reels. You can choose between Public, Followers Only, or Custom audiences for each content type.
Tap the three-dot menu (⋯) on any post, story, or profile, then select "Report". Choose the reason that best describes the issue and submit. Our moderation team reviews all reports.
Yes! Go to Settings → Privacy → Download Your Data. We'll prepare an archive of your account data including posts, messages, and profile information and notify you when it's ready.
Go to Settings → Account → Delete Account. Please note that deletion is permanent and all your data, posts, and connections will be removed after a 30-day grace period.
Yes, the app is free to download and use. Some optional premium features or in-app purchases may be available, but the core social experience is always free.
Go to Settings → Notifications to configure which events you want to be notified about. You can also manage notification permissions in your device's system settings.
Still need help? Contact our team